Privacy Policy

Effective Date: October 14, 2025

Business Name: MashGem LLC
EIN: 92-3018899
Email: help@mashgem.shop
Phone: +1 (626) 660-8518
Address: 1805 Glen Ave, Pasadena, CA 91103, USA
Website: https://mashgem.shop

1. Introduction

Welcome to MashGem LLC.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase on our website https://mashgem.shop (the “Site”).

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to ensure a secure and personalized shopping experience:

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party gateways)

b. Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Website usage data (pages visited, time spent, clicks, etc.)

3. How We Use Your Information

Your information helps us provide better service and improve our offerings. We may use it to:

• Process and fulfill orders
• Send order updates and shipping notifications
• Respond to customer inquiries and support requests
• Improve our website experience and product selection
• Send promotional offers, newsletters, or marketing updates (with your consent)
• Comply with legal and tax obligations

4. Data Protection & Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, or disclosure.
All payment transactions are encrypted and processed via secure payment gateways — we never store your full payment details.

5. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, track cart items, and analyze website performance.

You can disable cookies through your browser settings, but some site features may not function properly as a result.

6. Sharing Your Information

We do not sell, trade, or rent your personal information.
However, we may share limited data with trusted partners for the following purposes:

• Payment processing
• Shipping and logistics
• Email marketing and communication (only with your consent)

All third parties are required to maintain the confidentiality and security of your data.

7. Your Rights

You have the right to:

• Access the information we hold about you
• Request corrections or updates to your data
• Withdraw consent for marketing communications
• Request deletion of your personal data (as permitted by law)

To exercise these rights, please contact us at help@mashgem.shop.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill your order, comply with legal requirements, and resolve disputes.

9. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or business practices.
All updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us at:

MashGem LLC
📍 1805 Glen Ave, Pasadena, CA 91103, USA
📧 Email: help@mashgem.shop
📞 Phone: +1 (626) 660-8518
🌐 Website: https://mashgem.shop